The constant care and concern shown toward Ruby as well as the advice provided to me as the owner has been second to none. I feel more empowered about how to manage Ruby’s condition. Having come to you since November I feel 100% taken care of and that Ruby’s needs are prioritized. I know that it is not easy giving every patient the time to engage at length but I always feel that every query I raise gets answered and I am better able to deal with the situation. Thank you Lorren and Team!!